Coronavirus and your glamping holiday

Last Updated: 19th October 2020

We receive requests every day for information about coronavirus (COVID-19) and what it could mean for your holiday plans this year. The situation in the UK is ever changing – the latest government guidance can be found at gov.uk/coronavirus – and it's important to remember that restrictions vary across the country in line with the Local COVID Alert Level in different areas.

Whether you have booked a holiday in the next couple of weeks or are planning one for next year, our frequently asked questions below aim to help you understand the next steps you should take. Please read these before contacting our customer service team, who are, extremely busy at this challenging time.

Frequently Asked Questions:

Can I still book a holiday with Glampingly?

Yes, we're receiving more advanced bookings than ever for next year, while autumn and winter glamping also remains extremely popular. Advice and restrictions differ across various UK regions in line with the Local COVID Alert Level. In England, you can check local restrictions with the Government’s postcode checker. There are different restrictions in Scotland, Wales and Northern Ireland. We would advise checking these before making a booking.

Can I go on holiday at the moment?

This depends on both where you live and where you plan to travel to. Advice and restrictions differ across various UK regions in line with the Local COVID Alert Level. In England, you can check local restrictions with the Government’s postcode checker. There are different restrictions in Scotland, Wales and Northern Ireland

I'm unable to go on the holiday I booked due to local lockdown measures. What should I do?

If, due to local lockdown measures, you cannot take the holiday you planned (such as having to leave a Very High Risk area or taking a holiday before 9th November in Wales), then you will need to contact the glamping site in order to rearrange your booking. Their contact details are provided in your booking confirmation email. If you booked with our Coronavirus Booking Guarantee you will be able to re-book your stay up until the end of 2021. If you did not book with our Coronavirus Booking Guarantee, you should check the cancellation terms under which you booked (these will be displayed in your booking confirmation email) and discuss your arrangements with the glamping site directly.

What if my booking is for more than six people?

In the UK, groups of more than six from multiple households are no longer able to go on holiday together if they will be staying in the same building. Furthermore, in some parts of the UK, household mixing is not permitted at all, depending on the level of risk in your region. Advice and restrictions differ across various UK regions in line with the Local COVID Alert Level. In England, you can check local restrictions with the Government’s postcode checker. There are different restrictions in Scotland, Wales and Northern Ireland.

Should I buy travel insurance?

Yes, we always recommend that you have comprehensive travel insurance. We recommend you take out a policy which covers you in the event of cancellation, even if you book a holiday with our Coronavirus Booking Guarantee. Your coverage in the event of Coronavirus-related issues will depend on your insurer. Please contact them if you have questions.